Operated by Sam & Barbara Mahaffey; Lake Region Repair, Inc. was established in 2002 to offer recreational product sales and support for the growing Lake Anna and surrounding area markets. Our prior business backgrounds provide the experience needed to operate the business successfully, but more importantly we have a passion for water sports and most types of power sports. The experience of enjoying these activities with our own family & friends fuels our desire to make these activities equally as rewarding for all our customers who wish to enjoy these same type of recreational activities.
Our product focus is to select a leading product line in a given product segment and focus all of our energies in the marketing and support of that product. Ideally that product will be a market leading product manufactured in the United States.
Our support focus is to have our service and sales staff thoroughly trained and certified by the manufacturer's that we represent. Our service technicians take annual training and our shop is supplied with the tools and diagnostic equipment necessary to support today's computer controlled products. We stock those parts & support items needed on a routine basis and endeavor to have multiple sources of supply where possible.
Our staff focus is to have friendly, courteous personnel who enjoy their jobs and realise that our job is to make our customers feel welcome and to fulfill their requirements as quickly and efficiently as possible. We focus on the current customer being served and take the time to address all their questions or needs and appreciate the patience of those who may be required to wait a while for service knowing that they will receive the same focused attention at the earliest possible moment.
Additionally, we offer pick-up and delivery service as well as on-site service calls for all products. We have two dedicated Service Trucks equipped for on-site service and one dedicated pick-up and delivery truck.
ShoreMaster Docks and lifts are typically delivered and installed by LRR staff but can also be purchased directly for those who prefer to "do it" themselves.